Tuesday, December 31, 2019

School Dropout s Rates From City - 1858 Words

All these is done to convince the readers that millions of children are out of school in Pakistan. The readers feels sympathetic a lot about these issue Basically, Azam attributes poor government plans, lack of resources, poor education schemes and poor planning to this menace of poor enrolment and absence of learners from. The author of this article employs the use of some reasons and logic appeals in an attempt to lure the audience to read the article and identify with it. For instance, it was show that the rate of enrolled children from Grade one to five maximum, but the retention rate is only 67%. Also, the primary enrollment is 58% in Pakistan and the target of 100%. There are example that show the logic of low enrolment. There are different between school dropout s rates from city to other. For example, Balochi stanand Sindh are highest population of school dropout s children, the rates about 66% of children in Balochistanand 51% in Sindh are not in school, however, Punjaband K-P show low rates of dropout s children by 47% and 34% children out of school. Lastly,inthe Federally Administered Tribal regions (FATA), 62% are not in school, in Gilgit-Baltistan 48% not in school. And about 43% of same kids live in Azad Jammu and Kashmir. The use of tables and pictures also act as another appeal in this article. In this case, Azam uses a chart to indicate the rate of literacy in Pakistan and also the rate of primary school enrolment in the same country (Azam).Show MoreRelatedDropout From High School And The Consequences Of Their Actions Essay1203 Words   |  5 Pagesassociated with students that dropout from high school and the consequences of their actions. We will look at the percentages of adults that have dropped out and what states have the highest amount. We will also look at how dropping out from high school affects the earning potential of adults that did not finish high school. We will also look what percentage is highest among who fail to finish high school among ethnic groups. In high schools across America the dropout rate has sky rocketed over the pastRead MoreProperty Crime Report1462 Words   |  6 Pagesaffects the property crime rates in the U.S. Abstract: The property crime rates of 45.7% occurs more in urban areas. About 16.8% of the crimes were committed by high school dropouts and only 0.4% of the crimes that occurs were related to the population density. The type of property crimes that happens includes larceny-theft, home burglary, home invasion, grand theft auto, forgery, and arson. These types of crimes may be caused by factors such as high school dropouts, the population density perRead MoreSchool Drop Outs/Labeling Theory Social Learning Theory1499 Words   |  6 PagesSchool Dropouts Florida AM University Abstract Over the years dropout rates have decreased but still target African Americans and Hispanics mostly in our society today. Nowadays they are labeled to fail based on race, background, pregnancy, and/or peers. Since the 1970s, there has been a growing effort to improve high school graduation rates. In 1983, the National Commission on Excellence in Education sounded the alarm because U.S. educational standards had fallen behind otherRead MoreThe Long Shadow Is A Book By Three Research Sociologists1023 Words   |  5 PagesUniversity. The late Doris R. Entwisle was a research professor of Sociology at the John Hopkins University. Linda Olson is an associate research scientist with the Baltimore Education Research Consortium (BERC) and the Center for Social Organization of Schools at the John Hopkins University. This book was originally published on April 14, 2014 and in this book, these professors followed the lives of 790 children growing up in various neighborhoods throughout Ba ltimore, Maryland. I would consider this bookRead MoreFactors Influencing How Children Behave And Act1633 Words   |  7 Pageswith their environment, they learn problem solving skills, Critical thinking skills, and language skills according to (www.gdrc.org). The environment and economy status affect how people mature in life. Environment consists of family, teachers, school, city, media, and other sources where information can be acquired. Information is necessary to achieve numerous accomplishments throughout life. If the environment in which the child depend on function in a manner that reprehend the best possible levelRead MoreSchool Size Has An Effect On College Enrollment Essay1608 Words   |  7 Pages As captain of her high school hockey team, leader of the art club, and the lead in the school play my close friend was very involved in high school. Of course, this is a lot of achievements, but she also did not have a lot of competition coming from a school with a graduating class of one hundred and fifty. Given more involvement smaller schools seem to be fantastic, but do larger schools send more graduates to college? With this I researched the question if high school size has an effect on collegeRead MoreWhy is there so much poverty in the United States? Essays991 Words   |  4 PagesThe questi on â€Å"Why is there so much poverty in the United States?† has such a broad spectrum of issues. There is no simple cure or single cause of poverty. According to statistics from the U.S. Department of Health Human Services, â€Å"the 2011 Poverty Guidelines are $10,890 for a single member household and $22,350 for a family of four† (par 13). In addition, â€Å"families’ incomes that fall below the threshold given, means that every individual in the household are considered to be in poverty† (par 13)Read MoreCorrelation Between Parental Literacy And Literacy1349 Words   |  6 Pagesdecreasing high school dropout. To answer the question; Does intergenerational illiteracy affect educational achievement and what can be done to decrease intergenerational illiteracy and increase literacy education levels? This paper will analyze research that shows the connection between parental literacy and the lower educational attainment of children and will present sol utions for increasing literacy in the family thus helping parents and potentially preventing high school dropout. IntroductionRead MoreComparison Between Schools And Prisons1732 Words   |  7 PagesSchools Vs Prisons The United States prison population has grown from approximately 500,000 to 2.3 million people in three decades. The us spends almost $70 billion dollars yearly to put adults in prison and jails. They also put 7.3 million people on probation and parole. California has the largest prison population rate in the country, with more than 170,000 people behind bars. More than a billion dollars is spent every year to incarcerate people from a community in Los Angeles . 40% of studentsRead MoreHigh School Dropouts At Risk Students1419 Words   |  6 PagesIntroduction High school dropouts are usually defined as students who leave school before obtaining a diploma but in some cases, are also labeled as a drop out if they do not complete the high school curriculum within four years after entering ninth grade (Hampden-Thompson, Kienzl, Daniel, Kinukawa, 2007). Students who are considered to be at risk are more vulnerable to dropping out of school than others. These at risk students usually exhibit behavioral, attitudinal, or academic problems (Lemon

Monday, December 23, 2019

The Heroic and Honorable Knight in The Canterbury Tales...

Knights are one of the most mistaken figures of the medieval era due to fairytales and over exaggerated fiction novels. When medieval knights roamed the earth, it was known that they were only human and, like humans, had faults. These knights did not always live up to the standards designated by society. However, in The Canterbury Tales, the knight is revealed as a character that would now be considered a knight in shining armor, a perfect role model in how he acts and what he does. Modern day people see them as chivalrous figures instead of their actual role as mounted cavalry soldiers. As time passes, the idea of what a knight is changes from a simple cavalry soldier to a specific type of behavior. Historically, knights were not very†¦show more content†¦In The Canterbury Tales, the knight is a modern type of knight. Although the description of this character’s personality is vague, it is not hard for modern day people to visualize him. In the prologue, it mentions that the knight follows the five basic ideals that a good knight should possess: â€Å"chivalry, Truth, honour, generousness, and courtesy† (Chaucer 4). The knight fought in the Crusades, wars in which Europeans traveled by sea to non-Christian places and tried to convert people’s culture by brute force, which was considered noble and brave hearted. From his love of the five basics ideals previously mentioned to his impressive military career, the knight is a perfect example of how a knight should be represented. Indirectly, the tale is discussing both the knight and the idea of how a knight should be. The tale does not describe much about the knight as in physical appearances and charac teristics of this knight but as the tale comes to an end, the book starts to unfold how this story connects with this character. The tale itself is not important yet it’s what the tale represents that is important, such as pursuing courtly love, risking death, and respecting women. All of the previously mentioned attributes are ones that knights should possess to achieve expected standards. A knight’s characteristics are usually described by using power and authority but, in actuality, the knight is just a servant to a higher authority. AnShow MoreRelatedThe Canterbury Tales By Geoffrey Chaucer1073 Words   |  5 PagesIn The Canterbury Tales, Geoffrey Chaucer introduced and described a variety of fictional characters that lived in the Middle Ages. It was the time period that European civilians were governed by a system called feudalism. Where kings were the head of the system and everyone was categorized in social classes. In the prologue of The Canterbury Tales the first character introduced was the knight. Geoffrey Chaucer depicts the knight correctly by characterizing him as a chivalrous and honorable man, whichRead More Anglo-Saxon Values Essay488 Words   |  2 Pages Throughout the Anglo-Saxon and Middle Age periods the main characters always had a similar established value; honor. This value is prominent in Beowulf, â€Å"The Seafarer†, and The C anterbury Tales. Each of the main characters portray honor either to himself, his followers, his king, and/or his God. These poems are the different aspects of honor intertwined together to form the most prevailing value during this time frame. nbsp;nbsp;nbsp;nbsp;nbsp;Beowulf is a story of a brave warrior who fightsRead MoreThe Canterbury Tales, by Geoffrey Chaucer1582 Words   |  7 Pages Geoffrey Chaucer wrote the Canterbury tales a collection of short tales in the 14th century. The compilation of stories are told by different characters within the narrative as part of a game proposed by the host. Each individual must tell two stories on their journey and two stories on their way back. Each story tells some aspects of English life during the time and often added satire like qualities to the English life. In particular Chaucer often tells stories with elements of the relationshipRead MoreChivalry And Courtly Love In The Knights Tale1140 Words   |  5 PagesIn The Canterbury Tales, Geoffrey Chaucer tells â€Å"The Knight’s Tale†, a story of the two knights Palamon and Arcite who fall deeply in love with Princess Emily, a member of Theseus’ kingdom. Even though both knights are imprisoned within a tower, each finds a way to escape jail and try to win Emily. Ultimately, this leads to a duel between the two knights for which the prize is the hand of Emily. Chaucer uses the knights to reflect the very male-oriented time period through the strong chivalry andRead MoreLiterature Reflecting Religious and Political Ideals3433 Words   |  14 Pagesa pagan hero with supernatural powers who had been turned into a Christian knight and holy warrior by the time the story was written down in the 9th Century. His mission is also Christ-like in that he sacrifices his life to defend the people against Grendel and his mother the Dragon or Devil. The Green Knight is a story from the High Middle Ages (1000-1300 AD), which is commonly thought of as an age of chivalry and knights in shining armor. In popular culture, this remains the most popular and persistentRead MoreEssay about A Knights Tale1672 Words   |  7 PagesThe Canterbury Tales begin with The Knight’s Tale; which chronicles the tragic love triangle of Palamon, Arcite and Emilye. The following tale, which is told by the Miller, is also a love triangle, and is in many ways si milar to the Knight’s tale. However, the Miller’s tale sharply contrasts the Knight’s, almost parodying it. The Knight’s tale is a tragic of nobility, heritage and focuses heavily on mythology and astrology, whereas The Miller’s tale is a comedy, focusing on the common-man and hisRead MoreDiscuss the Relationship Between Appearance and Reality and the Issues This Involves in Sir Gawain and the Green Knight and ‘the Franklin’s Tale’.2721 Words   |  11 Pagesrelationship between appearance and reality and the issues this involves in Sir Gawain and the Green Knight and ‘The Franklin’s Tale’. Judging a Book by its Cover The appearance of a situation, person or place may sometimes be at total odds with its actual reality, and thus change previous conceptions held of a thing or person. In Sir Gawain and the Green Knight and Chaucer’s The Franklin’s Tale, not only are there illusions throughout the tale’s themselves, but the reality of the story and itsRead More Epic of Beowulf Essay1818 Words   |  8 Pageswill refer to all of these ideas, the way it did when the term was introduced into english. If all things are to be considered this short essay would turn into a book. I would like to compare and contrast Beowulf, Lanval, and Sir Gawain and the Green Knight with some of the modern day creations especially in looking at the values, and belief systems in all of the three â€Å"classic† stories. I will apologize in advance to those who will read this and are not familiar to the texts that are mentioned, due

Saturday, December 14, 2019

Mcdonalds in India †Case Study Free Essays

WALMART Group GMITE – Batch 6 Abhishek Agrawal Ajit Varghese Brijesh Chauhan Karthikeyan Palani Manendra Jain Nalukurthy Rajeshbabu Satish kumar Dosapati Sushma GN McDonald’s India A Locally Owned Company: McDonald’s is the world’s leading global foodservice retailer with more than 33,000 locations serving approximately 64 million customers in 118 countries each day. More than 80% of McDonald’s restaurants worldwide are owned and operated by independent local men and women. In India, McDonald’s is managed by two Indian entrepreneurs. We will write a custom essay sample on Mcdonalds in India – Case Study or any similar topic only for you Order Now Amit Jatia, Vice Chairman, Hardcastle Restaurants Pvt. Ltd. owns and spearheads McDonald’s operations in West South India. Hardcastle Restaurants was appointed Development Licensee for McDonald’s in India in 2010, a progression from Joint Venture partner. Vikram Bakshi, MD and Joint Venture Partner, Connaught Plaza Restaurants Private Limited, owns and operates McDonald’s in North and East India. Celebrating over 15 years of leadership in food service retailing in India, McDonald’s now has a network of over 235 restaurants across the country. Local Sourcing Is Key for Truly Indian Products: McDonald’s India is committed to sourcing almost all of its products from within the country. Prior to its launch, the company invested six years to develop its unique cold chain, which has brought about a veritable revolution in food handling, immensely benefiting the farmers at one end and enabling customers to get the highest quality food products, absolutely fresh and at a great value. McDonald’s India today has developed local Indian businesses, which can supply the highest quality products required for its Indian operations. Respect for Indian Customs and Culture: McDonald’s worldwide is well known for the high degree of respect to the local culture of each market it operates in. In line with this respect for local culture, India is the first country in the world where McDonald’s does not offer any beef or pork items. McDonald’s has developed a menu especially for India with vegetarian selections to suit the Indian palate and has also re-engineered its operations to address the special requirements of vegetarians. Special care is taken to ensure that all vegetable products are prepared separately, using dedicated equipment and utensils. This separation of vegetarian and non-vegetarian food products is maintained throughout the various stages of procurement, cooking and serving. So much so that the mayonnaise and soft serves are also 100% vegetarian and McDonald’s uses only vegetable oil as a cooking medium in India. An Employer of Opportunity: McDonald’s India is an employer of opportunity, providing quality employment and long-term careers to professionals across the country. The average McDonald’s restaurant employs 60-80 people from crew to restaurant manager. McDonald’s invests in its employees, leveraging world class-training inputs to create ambassadors of the brand and creating food service professionals with global attitudes. The brand currently has over 8000 employees in India. Quality, Service, Cleanliness Value McDonald’s is driven by the philosophy of Quality, Service, and Cleanliness Value for Money. This translates into a commitment to provide customers high quality products, served quickly with a smile, in a clean and pleasant environment at an affordable price. This effectively means that the McDonald’s menu is priced at a value that the largest segment of the Indian consumers can afford while at the same time ensuring that quality is not sacrificed for value – rather McDonald’s leverages economies to minimise costs while maximizing value to customers. Major issues ? NUTRITION Type of high fat, low fiber diet promoted by McDonald’s is linked to serious diseases such as heart disease, obesity and diabetes. The sort of diseases that are now responsible for nearly three-quarters of premature deaths in the western world. McDonald’s respond that the scientific evidence is not conclusive and that their food can be a valuable part of a balanced diet. Some people say McDonald’s are entitled to sell junk food in exactly the same way that chocolate or cream cake manufacturers do: if people want to buy it that’s their decision. But should McDonald’s be allowed to advertise their products as nutritious? Why do they sponsor sports events when they sell unhealthy products? And what on earth are they doing opening restaurants in hospitals? ? Ecological Sustainability Vegetarians and animal welfare campaigners aren’t too keen on McDonald’s – for obvious reasons. As the world’s largest user of beef they are responsible for the slaughter of hundreds of thousands of cows per year. In Europe alone they use half a million chickens every week, all from windowless factory farms. Is it acceptable for the food industry to exploit animals at all? Again, McDonald’s argue that they stick to the letter of the law and if there are any problems it is a matter for government. They also claim to be concerned with animal welfare. ? Deep Market Penetration In order to grow McDonald’s needs to expand to other cities and towns in India rather than concentrating in Delhi. Mumbai few other cities, For expansion to succeed, McDonald’s can no longer depends on its processing distributions centers in and around Delhi Mumbai, Given India’s poor transportation and road facilities, the logistic bottleneck of transporting food item from one place to other will add to the cost of its products, it needs to build new processing distribution centers in other cities for operational efficiency, this would require additional investment and cost can not be easily passed on to the consumers. Price increase is the last thing that McDonald’s can afford if it wants to succeed in India, Already for most of the people McDonald’s is associated with high proices. ? Adaptability of portfolio towards local needs Given India’s fragmented regional culture where no single food preference predominates, McDonald’s need to develop new product on regular basis. Developing new products adds complexity cost and raises the risks of errors. It also runs counter to McDonald’s culture and history. Yet if McDonald’s does not do it on regular basis, Company’s popularity will be short lived. It will be difficult for company to meet the range of different competitors, most notably the homegrown food chains which offers a variety of products at reasonable prices. ? CULTURAL SENSITIVITY( I feel this is a major issue) India is country with varying cultural diversity. The diversity reflects in eating habits with majority of population is vegetarian still a section of people with non-vegetarian food preference. India is land of spices. Indians like spicy food and prefer satellite joints as roadside food stalls. Usually home cooked food is preferred and dining out option is primarily reserved for special occasions. The food habits are also driven by the religious sentiments. In May 2001, a class action lawsuit1 was filed against the world’s largest fast-food chain McDonald’s, in Seattle, US. The lawsuit alleged that the company had, for over a decade, duped vegetarian customers into eating French fries2 that contained beef extracts. Minor issues ? ADVERTISING McDonald’s spend over two billion dollars each year on advertising: Using collectable toys, television adverts, promotional schemes in schools and figures such as Ronald McDonald the company bombards their main target group: children. Many parents object strongly to the influence this has over their own children. McDonald’s argue that their advertising is no worse than anyone else’s and that they adhere to all the advertising codes in each country. But others argue it still amounts to cynical exploitation of children – some consumer organizations are calling for a ban on advertising to children. Why do McDonald’s sponsor so many school events and learning programs? Is their Children’s Charities genuine philanthropy or is there a more explicit publicity and profit motive? ? ENVIRONMENT One of the well-known and sensitive question about McDonald’s is: are they responsible for the destruction of tropical forests to make way for cattle ranching? McDonald’s say no. Many people say yes. So McDonald’s sue them. Not so many people say yes anymore, but does this mean McDonald’s aren’t responsible? They annually produce over a million tons of packaging, used for just a few minutes before being discarded. What environmental effect does the production and disposal of all this have? Is their record on recycling and recycled products as green as they make out? Are they responsible for litter on the streets, or is that the fault of the customer who drops it? Can any multinational company operating on McDonald’s scale not contribute to global warming, ozone destruction, depletion of mineral resources and the destruction of natural habitats? Recommendation for Growth New Business Channels – Home Delivery, breakfast, extended hours and Drive-Troughs. As per estimates, home delivery can increase store sales about 15% and drive troughs by 50%. Attract College Crowd (Youth) – Similar to KFC â€Å"StreetWise† menu, which offers products to college students at affordable price. Employees and Customers – In India, McDonald’s employ 5,000 people and serves half a million customers a day via its 169 family restaurants. McDonald’s has 85,000 employees and serves 2. 5 million customers a day in the UK. Local Vegetarian Menu: In India, McDonald’s does not offer pork or beef-based products. Its menu is more than 50 per cent vegetarian. The fast food retail chain has separate production lines and processes for its vegetarian and non-vegetarian offerings. McDelivery Online – In India, McDonald’s first launched home delivery of meals in Mumbai in 2004. McDonald’s now has plans to launch web-based delivery service in India (across 75 McDelivery cities) in 2010, a pilot for which has already been tested by it in Hyderabad. The company hopes to add 5 per cent to sales via Web delivery. McDonald’s web-based delivery model will be based on serving the customer quickly wherein the drive time does not exceed seven minutes because its food has to be eaten within ten minutes of preparation. The footfalls in India are amongst the highest in the world, but the average bill is amongst the lowest. At present (March 2010), Domino’s Pizza (operated by Bhartia Group-promoted Jubilant Foodworks under a master franchise agreement) has a 65% market share in the home delivery segment. MFY (Made for You) food preparation platform – MFY is a unique concept (cooking method) where the food is prepared as the customer places its order. All new upcoming McDonald’s restaurants are based on MFY. This cooking method has helped McDonald’s further strengthen its food safety, hygiene and quality standards. McDonald’s has around 10 MFY restaurants in its portfolio. How to cite Mcdonalds in India – Case Study, Free Case study samples

Friday, December 6, 2019

Conceptual Frameworks and Project Management †MyAssignmenthelp

Question: Discuss about the Conceptual Frameworks and Project Management. Answer: Introduction Frauds committed on credit cards proves to be one of the greatest dangers to business foundations today. Notwithstanding, to battle the credit card fraud, it is essential to first comprehend the systems of executing the credit fraud. The fraudsters employ a number of methodologies to in executing their plans. Credit card fraud can be defined in simple terms as: "A situation where an individual uses someone elses card for his or her personal reasons at a time when the card owner or the card issuer is not privy that the card is being used. Further, the individual utilizing the card has no association with the cardholder or the issuer of the card, and has no aim of either reaching the proprietor of the card or making reimbursements for the buys made". A criminal act of deception (deceive with purpose) by utilization of unapproved account or potentially individual data Illegal and or unapproved account utilization for selfish gain. Wrongly presenting account information so as to acquire merchandise as well as services. In spite of mainstream thinking, merchants are much more in danger from frauds committed by use of cards than the cardholders. While shoppers may confront inconvenience attempting to get a deceitful charge turned around, traders lose the cost of the item sold, pay chargeback expenses, and dread from the danger of having closure of their merchant account. Visa Inc. operates the world's largest retail electronic payments network and is one of the most recognized global financial services brands. It facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses and government entities. To address online fraud, Visa requires information on the effectiveness of its online security system via customer experiences with fraudulent behaviors to maintain and/or improve Visas market share. The study sought to answer the following research questions: Does the number of credit card frauds differ between the male and the female customers? Does credit card fraud vary across the different age groups of the customers? What is the average time lost in resolving a card fraud? If Visa Inc. has set a time-period which is acceptable at 12 hours, will this be a significant improvement to the response time compared to what customers have experienced before? How often does an online or offline card fraud occur? Visa Inc. is willing to invest in an updated online security which will decrease the number of online card fraud only if online transactions are more vulnerable to fraud compared to offline transactions. What is your recommendation? Do any of the customers satisfaction scores of response time, the level of advice, and the level of communication influence the overall satisfaction with the credit card fraud resolution team? The design used for this study was both descriptive and analytical in nature (Shields Rangarajan, 2013). Data on assessing the effectiveness of Visa Inc. online security system as well as assessing customer experience regarding personal fraud was collected. A simple random sample of 2000 customers was selected. Surveys were sent to the respondents and only 420 responded. The questionnaire comprised of a number of questions that attempted to know the opinions of the respondents regarding their personal experience in relation to fraud as well as the effectiveness of Visa Inc. online security system. The survey used to collect data is provided below and the survey responses were collated in excel. Statistical Technique and Justification To test hypothesis one, an independent samples t-test was used as this is the most appropriate test to compare the difference between mean two factors that are unrelated (Derrick, Toher, White, 2017). To test hypothesis two, a Chi-square test of association was used as this is the most appropriate test to check for association between two groups of categorical variables (Plackett, 2003). To test hypothesis three, one-sample t-test was used as this is the appropriate test to compare the difference between mean of one variable and a pre-determined mean (Zikmund, Babin, Carr, Griffin, 2013). To test hypothesis four, a two samples t-test was used as this is the appropriate test to compare the difference between mean of two groups of variables (Zikmund, Babin, Carr, Griffin, 2013). To test hypothesis four, a multiple regression model was used as this is the appropriate test to analyze the relationship between two or more independent variables with a dependent variable (Armstrong, 2012). Results, and Statistical and non-statistical Interpretation In this section, we present the empirical results as well as the statistical and non-statistical interpretation of the results. Gender N Mean Std. Deviation Std. Error Mean Number of frauds Female 152 10.9013 6.83559 .55444 Male 126 10.1984 6.32837 .56378 An independent samples t-test was done to compare the mean average number of card frauds experienced by the males and the females. Results showed that the females (M = 10.91, SD = 6.84, N = 152) had no significant difference in terms of the number of card frauds experienced when compared to the males (M = 10.20, SD = 6.32, N = 126), t (276) = 0.883, p .05, two-tailed. The difference of 0.703 showed an insignificant difference. Non-statistical interpretation: Essentially results showed that female and male respondents who took part in the study had no significant differences in average number of card frauds they experienced. Whether experienced credit, debit or EFTPOS card fraud in last 12 months Total Experienced credit, debit or EFTPOS card fraud in last 12 months Did not experience credit, debit or EFTPOS card fraud in last 12 months Age 25 years and below 67 33 100 26-35 years 66 42 108 36-45 years 80 32 112 46-55 years 42 22 64 56 and over 23 13 36 Total 278 142 420 Value df Asymp. Sig. (2-sided) Pearson Chi-Square 2.742a 4 .602 Likelihood Ratio 2.753 4 .600 Linear-by-Linear Association .024 1 .878 N of Valid Cases 420 a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 12.17. A chi-square test was performed and no relationship was found between gender and whether participants experienced credit, debit or EFTPOS card fraud in last 12 months, Gender does not influence on whether the participant will experience credit card fraud or not. Question 4 Test Mean 13.65108 12 Variance 308.4302 0 Observations 278 204 Pooled Variance 177.9899 Hypothesized Mean Difference 0 df 480 t Stat 1.342407 P(T=t) one-tail 0.090049 t Critical one-tail 1.648034 P(T=t) two-tail 0.180099 t Critical two-tail 1.964918 From Table 5, it is evident that t-calculated (1.34) is less than t-critical (1.965) and p-value is greater than the significance level (5% level of significance), thus, we fail to reject that null hypothesis that the average time lost in resolving a card fraud is equal to 12 hours (p-value 0.180) at 5% level of significance. Non-statistical interpretation: The time lost in resolving a card fraud is equal to 12 hours. Therefore, the resolving time which is 12 hours set time-period is within the acceptable time of 12 hours. Offline Online Mean 4.31295 6.269784 Variance 23.47211 15.40349 Observations 278 278 Pooled Variance 19.4378 Hypothesized Mean Difference 0 df 554 t Stat -5.23285 P(T=t) one-tail 1.19E-07 t Critical one-tail 1.647609 P(T=t) two-tail 2.37E-07 t Critical two-tail 1.964255 Statistical interpretation: From Table 6, it is evident that the absolute t-calculated (5.23) is greater than t-critical (1.964) and p-value is less than the significance level (5% level of significance), thus, we reject that null hypothesis that the average number of online and offline credit frauds is equal (p-value = 0.000) at 5% level of significance. The average number of online credit frauds (6.27) is greater than that of the offline credit frauds (4.31). Therefore, Visa Inc. should invest in an updated online security which will decrease the number of online card fraud since we found out that the online transactions are more vulnerable to fraud compared to offline transactions. Table 7: Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate 1 .957a .916 .916 .91171 a. Predictors: (Constant), Level of communication, Response time, Level of advice Table 8: Analysis of Variance (ANOVA) Model Sum of Squares df Mean Square F Sig. 1 Regression 3787.777 3 1262.592 1518.973 .000b Residual 345.785 416 .831 Total 4133.562 419 a. Dependent Variable: Overall Satisfaction b. Predictors: (Constant), Level of communication, Response time, Level of advice Table 9: Regression coefficients Coefficientsa Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) .210 .072 2.932 .004 Response time. .349 .049 .390 7.129 .000 Level of advice .573 .093 .708 6.164 .000 Level of communication -.119 .098 -.133 -1.215 .225 a. Dependent Variable: Overall, I am satisfied with my experience with the card fraud resolution team. Statistical interpretation: The p-value for the F-Statistics shows that the model is significant and that is significantly different from zero. The R-Squared is 0.916; this implies that 91.6% of the variation in the dependent variable (Overall satisfaction) is explained by the three explanatory variables in the model. As can be seen from table 9 (regression coefficients), out of the three explanatory variables, two are significant in the model. The two significant variables are response time and level of advice (p-value 0.05). Level of communication is however insignificant in the model (p-value 0.05). Both the response time and the level of advice are positively related with the dependent variable. This implies that a unit increase in either response time or level of advice would result to an increase in the overall satisfaction. Similarly, a unit decrease in either response time or level of advice would result to a decrease in the overall satisfaction. There is relationship between theindependent variables (satisfaction scores of response time and the level of advice) and thedependent variable (Overall satisfaction with the credit card fraud resolution team). However, we found that there is no relationship between theindependent variable (the level of communication) and thedependent variable (Overall satisfaction with the credit card fraud resolution team). Five hypothesis were tested in this study. Results have shown that fraud does not recognize gender but rather cuts across all the gender. This is to mean that no gender was found to be more prone to fraud than the other. The time lost in resolving a card fraud was found not to be less than 12 hours; on average the resolving time was 13.65 hours. The number of online credit fraud were found to be significantly more as compared to the number of offline credit fraud. Lastly, two independent variables were found to significantly predict the overall satisfaction of the customers. The two are the response time and the level of advice. Conclusion With increase in the business transactions involving credit cards, so does the credit frauds. Unmistakably, worldwide systems administration introduces the same number of new open doors for offenders as it improves the situation organizations. Despite the fact that the use of credit cards has opened numerous doors aimed at making ease to conduct businesses, the internet evolution has on the other hand resulted to increased likelihood of fraud especially online credit fraud perpetrated by malicious people who are out to enrich themselves. Fortunately innovation for counteracting Visa cheats is likewise making strides many folds with entry of time. Diminishing computing expense is aiding in bringing in complex frameworks, which can examine a deceitful exchange within very few seconds. This study sought to examine the current situation for the Visa Inc. With a sample of of 420 customers we were able to develop research questions that would enable us analyze the current situation at the Visa Inc. We began by analyzing whether there is any significant association between the gender of the customers and whether or not they had experienced a credit card fraud in the last 12 months. Results showed that being a male or a female has no association with experiencing a credit fraud in the last 12 months. Currently the company was found to take more than 12 hours to resolve issues to do with credit fraud when presented by the customers-this is against the acceptable period of 12 hours or less. In the study, we conducted a regression analysis to find out whether there is a significant relationship between the overall satisfaction of the customers and the three independent variables (Response time, level of advice and level of communication). Results showed that there was a significant relationship between the two independent variables (Response time and level of advice) and thedependent variable (Overall satisfaction with the credit card fraud resolution team). Level of communication did not however have significant relationship with the dependent variable. Recommendations After the conducting the analysis, a number of interesting findings were established that needs quick attention of the Visa Inc. management team to work on. Based on the findings were make recommendations that would see the company maintain their business while at the same time ensuring that their clients are served in a manner that would enable continue using the services without fear of losing to the fraudsters. The management should work on the following key areas: Improve on response time; currently the response time is more than the acceptable time of 12 hours. The management should see on how this time comes down to at most 12 hours. Focus more on h0w to decrease the number of online card fraud since it was established that the online transactions are more vulnerable to fraud compared to offline transactions. Continue working on response time and the level of advice given to the customers as they have an impact on the overall customers satisfaction levels. However, based on the results obtained, both the female and the male clients need to be accorded equal protection in regard to credit fraud. Results showed that there is no significant difference in the number of frauds experienced by the males and the females. References Armstrong, J. S. (2012). Illusions in Regression Analysis". International Journal of Forecasting (forthcoming). 28(3), 689. Derrick, B., Toher, D., White, P. (2017). How to compare the means of two samples that include paired observations and independent observations. The Quantitative Methods for Psychology, 13(2), 120-126. Kutner, M. H., Nachtsheim, C. J., Neter , J. (2004). Applied Linear Regression Models. Plackett, R. L. (2003). Karl Pearson and the Chi-Squared Test. International Statistical Review, 51(1), 59-72. Shields, P., Rangarajan, N. (2013). A Playbook for Research Methods: Integrating Conceptual Frameworks and Project Management. Zikmund, W., Babin, B., Carr, J., Griffin, M. (2013). Business research methods (9th ed.): Cengage Learning. 209.

Friday, November 29, 2019

Rangers Apprentice free essay sample

Will, the main character used to dream about being a knight, but found his calling as a ranger. Rangers serve their king and vow to protect the kingdom from thieves, and other criminals. A couple of the many rangers’ skills are using the bow and arrow and throwing knives. The people in town whisper how the rangers are ghosts because of their ability to disappear and reappear so quickly. Will has learned from his teacher Halt all about tracking and other skills that rangers use. Book four of the Rangers apprentice begins with Will and Evanlyn hopelessly trying to make their way back home to Araluen. These two were captured after the great battle with Lord Morgarath. They were taken by a wolf ship to Skandia where they became slaves. Evanlyn received cooking duty, but Will was not as fortunate and got assigned to yard duty. During the freezing winter Will was freezing and got addicted to warmweed, a drug that helps someone stay warm but leaves them weak and like a zombie. We will write a custom essay sample on Rangers Apprentice or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Halt and Horace were traveling to save Will and Evanlyn as they found out that Skandia is at the brink of war! Meanwhile Evanlyn is taken by the Temujai warriors and Will has to find a way to save her before Skandia fights the Temujai. Will, still struggling from warmweed’s effects knows that Evanlyn will be killed and that time is running out. Also Will and his friends must help the Oberjarl (leader of Skandia) stop the Temujai before they move on and attack Wills homeland Araluen This quote by Booklist, starred review says how well this story is based on. The last few years have seen the publication of many fantasies, but few have the appeal of this original story. † The theme of this book is about companionship and what friends will do for each other. You will see several times in this book how far these characters will go to save each others lives. What makes this story believable is how you can feel that it is in the middle ages. As I was reading this book I could n ot put it down. The author succeeded in making this a very exciting book. I think this is an adventure that every boy would like to go on.

Monday, November 25, 2019

Management Theory Essays

Management Theory Essays Management Theory Essay Management Theory Essay Part 2: Management theory essay (individual) Classical Viewpoint This report will focus on the classic viewpoint style of management, and how this may be able to assist Quik Clips hairdressing in becoming more profitable and successful by introducing key aspects that the classical viewpoint entails. I will also contrast this with another well know viewpoint behavioural giving a brief summary the key elements and the key similarities and differences between the two contrasting styles , of it and how also that could benefit Quik Clips hair dressing from a management perspective. Using both types of viewpoints which differ greatly I will be able to guide Quik Clips in the correct direction so that they can become successful and profitable in the future. For the classical viewpoint I will be looking at the key aspects which include scientific, administrative and bureaucratic management approaches also what all these approaches are based around and the key focus of the total classical viewpoint. Bartol pg41) Classical viewpoint the main focus is to get the most out of your workers, emphasising ways to mange work and organise more efficiently, it involves three main management approaches which include scientific, administrative and bureaucratic. The scientific management approach focuses on the worker efficiency through scientific study of work methods , developed by Frederick Winslow Taylor why he developed this was because he saw a trend among his workers. Which he labelled soldiering which he defines as workers deliberately working at less than full capacity, he saw this problem as much deeper then workers just not working hard but the incentives for the workers to work hard and the way they were managed meant many did not work as hard as they could just for this soul purpose. Taylor began to create the scientific management approach where by he followed four main points the first, scientifically study each part of each task and develop the best method of preforming it, carefully select workers and train them to preform a task using a scientifically based method . The third cooperate fully with workers to ensure they use the proper method, the fourth divide work and responsibility so that management responsible for planning work methods using scientific principles and workers are responsible for executing the work. Through these four simple methods of really communicating to the worker and giving the responsibility he was able to stop soldering , and came with a great response from the workers. I believe implementing these four steps into Quik Clips the company would see great results , as this really givers the workers a chance to exactly what is required from them and how to complete a task in a way in which the management would be happy. It also allows the workers far more freedom in the sense that all the responsibility is on the workers to complete the task without getting hounded by management throughout task giving workers more confidence to use their own skills and initiative. Which would work well with a business such as hairdressing where you cant be looking over your workers all the time you have to trust the will do the job that you require from them. (Bartol pg 41-42) Bureaucratic Management another branch from which falls under classical viewpoint, is an approach that focuses on emphasising the need for organisations to operate in rational manner rather than rely on owners and managers arbitrary whims (Bartol pg44). It is an embellished scientific management theory like scientific it also mainly focused on dividing organizations into hierarchies, establishing strong lines of authority and control, Weber suggested organizations develop comprehensive and detailed standard operating procedures for all routine tasks. ( vectorstudy. com) Weber reasoning for the bureaucratic management system came about due when study the Prussian army, where all aristocrats became officers, giving the family members the job no matter if they could do the job or not. This is where his theory of rational thought process came into play he believed that was very ineffective way of picking the officers therefore he created the ideal bureaucracy. I believe some the characteristic that are involved in the ideal bureaucracy the first one that could be very helpful to Quik Clips would be the, specialisation of labour through this the Quik Clips management would be able to quickly and efficiently break down the role of the employee into a routine with well defined task so they know exactly what is expected of them. This will make the employee feel very competent and confident in what they have to do, which would improve efficiency. The second which is key to a new company like Quik Clips starting up is career advancement, this is all about selecting staff and promotion of staff on qualifications and based on merit this key for new company such as Quik Clips as good qualified new staff can really create a good positive environment within the workplace which is vital for new company to establish within its self as it can help promote growth within the company. The last characteristic I would suggest to follow would be impersonality this is a set of rules and procedures that apply to every worker not matter the individual personality, race, religion. This helps build unity within the workplace as all workers see each other as equal and everyone is treated equally, allowing no one employee to be put above the rest due to any personal consideration any employee may have, a new company would benefit from this as everyone starts on level playing field no one employee above the rest. Bartol pg 44) The third and final administrative management approach is different to the previous two approaches mention early administrative focuses on principles used by managers to coordinate the organisations internal activities, the idea of the administrative approach was created by Henri Fayol and is based on 14 major principles Division of work, Authority and Responsibility, Discipline, Unity of Command, Unity of Direction, Subordination of individual interes t to general interest, Remuneration, Centralization, Scalar Chain, Order, Equity Stability of Tenure, Initiative and Esprit de Corps. They way in which this type of approach differs from the first to approaches previously mentioned is that the mangers and bosses are given far more power and less responsibility on the employee as managers coordinate all area’s as no departments are divided giving a manager to each there is only one manger to coordinate all as opposed to the first to approaches mentioned. In relation to Quik Clips out of the principle mentioned in this theory I have chosen three that if Quik Clips chose to go with this type of management approach apply these three principles would provide good structure and allow the company to run smoothly. Bartol pg 45-46) The first principle that I have chosen to apply to Quik Clips that will help it is unity of command in a small business such as Quik Clip hairdressing would be vital as the employee’s that follow this principle follow commands from one superior only, this stops any confusing within the employee’s who they should be listening to when carrying out tasks. This stops division being created within the company when one employee tries to take leadership when they do not have the power do so, a classic example of this division between old and younger workers within companies the older employee’s tend o try and bully younger employee’s telling them things to do often when they have no right to do so. This principle stops all that be clearly showing the employee who they should listen to. The second principle I have chosen to apply to Quik Clip is equity which involve all employee’s be treated with kindness and justice, this is important as it creates good working environment for all workers within the company makes them feel safe within their job and a sense that employee actually does care about the workers wants and needs. Through this the result is far better productivity levels within the employee’s and greater since of trust and loyalty to the company, which is important for the future of the company as they would want to keep the skilled workers they have trained to stay with the company and not move to another organization. This would be important for a startup company such as Quik Clips, as the quicker you build the trust and loyalty the quicker you see the positive results within the company in profits sales and levels of productivity. The third principle stability of personnel tenure again what I have stated in the previous paragraph, it is very important that Quik Clips keep their employee’s and they don’t move on quickly creating a high staff turnover rate, which means loss of time and money put into training and developing new staff. So this should be prevented at all costs at Quik Clips especially within new company as it early high staff turnover rates could send the company under making it very important principle for it to follow if it chose this type of management approach. Bartol pg 46) Behavioural viewpoint this is a perspective on management that focuses on the human side of things rather than the scientific factors, such as classical does behavioral has emphasis on the various factors the influence human behaviour. It focuses on four aspects early behaviourists, Hawthrone studies , the human relation movement and bahavioural science approach,

Thursday, November 21, 2019

Annotated Bibliographies Essay Example | Topics and Well Written Essays - 1250 words

Annotated Bibliographies - Essay Example This article tries to describe school facility attributes that affect academic outcomes the most and in what manner and degree. Indoor air quality, ventilation and thermal comfort as an attribute states that students perform well in accordance of the air they breathe. The quality of the indoor air on the other hand, is the most important as bad air in an overcrowded space could lead to involuntary â€Å"sick building syndrome† that is health problems associated with bad air and bad class conditions. Temperature and humidity have been attributed to the growth of bacteria and mold if the humid state of the classroom is not controlled. In the article the author, Sheerin et al. conducted a study in order to identify various elements of school design that impact the learning of students. The authors state that through the research they figured out that various elements of school design impacted the learning of students. These elements included the amount and quality of space available for teachers to teach. Furthermore the ventilation and temperature of the class even had a significant impact on the environment of teaching as well as learning. The author even states that the quality of lighting is one of the three most important factors that help in the development of a healthy learning environment. Other factors that impact teach and learning includes noise, acceptance of new technology, furniture and maintenance of the school. In this article the authors Nair et al. compares modern school designs with the modern public spaces and states that the modern school designs are unhealthy for student’s learning and development. The author criticizes the existence of corridors and states that instead of corridors schools should have more informal meeting places. This is because there is a higher need for students to spend more time on solving problems in a practical manner and spend time in

Wednesday, November 20, 2019

Problems Of The Beginning Writer Essay Example | Topics and Well Written Essays - 750 words

Problems Of The Beginning Writer - Essay Example Writing about my anger did not offer enough time for my learning because I would not have enough time to express ideas. There was no one who would come by to support my desire to develop. This environment meant that my literacy skills failed to develop because the family condition denied me the opportunity I needed to develop them through experience with books and through correction. I discovered the importance of these skills in my life but it was unfortunate that I had no place or tools to facilitate the development competence in the language. In my young adulthood, I started to develop my language literacy skills but many times, I faced numerous challenges from my foster parents. At that age, it was very unfortunate that I lacked the vocabulary to construct sentences. I discovered that I had a hard time to make meaningful sentences regardless of the effort I put to write about my anger and the experiences I underwent at home. This issue exposed my limited skills in language litera cy because it was evident enough that I struggled to combine vocabularies to make sentences and combining them to form a good paragraph. This situation was discouraging to me but I had to do it regularly so that I could establish my competence in language and grow to be a good reader and writer later in my life. Later on, I would try to advance my writing skills through writing about the things in my family that angered me and in that way, I was able to relieve myself of the disappointment I experienced.... I discovered the importance of these skills in my life but it was unfortunate that I had no place or tools to facilitate the development competence in language. In my young adulthood, I started to develop my language literacy skills but many times, I faced numerous challenges from my foster parents. At that age, it was very unfortunate that I lacked vocabulary to construct sentences. I discovered that I had a hard time to make meaningful sentences regardless of the effort I put to write about my anger and the experiences I underwent at home. This issue exposed my limited skills in language literacy because it was evident enough that I struggled to combine vocabularies to make sentences and combining them to form a good paragraph. This situation was discouraging to me but I had to do it regularly so that I could establish my competence in language and grow to be a good reader and writer later in my life. As a student in college, I have discovered the importance of reading because I ha ve many volumes that I need to go through to achieve what I need to attain a degree. Through this experience, I discover how much I need to have the skills to avoid the negative impact of their lack on my performance while in college. I also discovered that my writing skills are below the average for a college student but, instead of getting discouraged by this, I feel motivated to develop them so that I can achieve my dream of authoring a book about my life dedicated to all women. Although I have put substantial effort, I have determined that my writing skills are not up to standard and therefore, I continue to develop my skills in reading and writing, to grow in vocabulary. My encounters as a child undermined my attempt to learn and

Monday, November 18, 2019

Case analysis- Leadership Study Example | Topics and Well Written Essays - 500 words

Analysis- Leadership - Case Study Example Case suggests that CEO and the firm has basically failed to come up with right strategy to deal with the public anger in the wake of disaster which happened with one of company’s cruise ships on the coast of Italy. Micky Arison’s management philosophy is largely based upon delegating most of the tasks and allowing regional teams to manage at the regional level. The crisis which happened were regionally handled by the team overseeing Italian operations and as such parent company Carnival Corp practically distanced itself so that bad PR may not hamper other businesses of the firm. Carnival Corp, as a parent Company, completely avoided to being part of the crisis thus suggesting a relatively unethical business behavior. Despite the loss of lives, firm continued to lie about its efforts and publically never came to present its official response to the event and what it has done so far to ensure that no such events happen in future. The overall problem lies in how the leadership of the firm failed to face the challenge and rather avoided the crisis situation by misleading public. 1. Come up openly in public and properly built a rapport with its customers to inform them about the steps taken by the firm so far. (Werder and Holtzhausen). This step may be necessary in order to ensure that the firm is actively engaging all stakeholders in sorting out the issue and publically show that it has taken proper and active rescue efforts. In order to successfully deal with the problem, it is important that Carnival Corp must come up with a viable PR strategy and openly accept the responsibility for the disaster. To avert further reputation damage, firm’s CEO should actively engage with the public and take on-board all stakeholders in order to ensure that everything is done in fair and transparent manner. By actively coordinating with its Italian subsidiary, it should focus on ensuring that every organizational

Saturday, November 16, 2019

Bay Of Pigs Historiography

Bay Of Pigs Historiography March 1960 marked the future of international relations between the United States and Cuba. The epic battle at the Bay of Pigs defined irrationalities between the two nations. U.S. President of the time, Dwight D. Eisenhower, ordered the central intelligence agency, otherwise known as the CIA, to use their special activities division to train, equip, and lead Cuban exiles in an invasion of Cuba. This was elaborately planned to overthrow the new communist government led by Fidel Alejandro Castro Ruz. Eisenhower justified his cooperation for his opposing position stating it was the policy of the United States to aid the anti-Castro guerrilla forces. The original CIA plan called for a ship-borne invasion at the old colonial city of Trinidad, Cuba. Trinidad had good port facilities, and arguably was close to much existing counter-revolutionary activities. The CIA later proposed alternative plans, and on March 11, 1961 President Kennedy and his cabinet selected the Bay of Pigs option. Dur ing the invasion Kennedy decided not to send the air support to Cuba, for it would cause Soviet Russia to believe the United States was only a vicious world leader, giving them liable reason to attack America. However troops did not respond well to Kennedys decision since Castro took that moment to capture U.S. Military officials. The catastrophe was solely blamed on the president at the time. Like several times in history, the United States claimed it was their duty to set democratic policies in the small but important country; spreading a peaceful and efficient government gave people equal rights and laws all the while separating the elite government officials from the common population. Furthermore Castro would be unable to harm the people of Cuba if he were no longer in power, thus decreasing the illegal immigration from Cuba to America. As far as the United States was concerned it was necessary for the invasion to set some standards of living in the troubled country. However like all wars or arguments there is an opposing side and Cuba was not concerned with the same matter. Castro was furious his own people were invading their homeland. Unfortunately because he was the highest authority at the time, he initially ordered those few individuals to be exiled. The people of Cuba wanted freedom and support from a government that was anything but just. The communist country made no attempts to help its people , when concerned with gaining higher power. Castro was looked down upon as a dictator of the time despite his disapproval of dictatorships. The Cuban government order of battle is unclear and subject to dispute, although most sources generally credit Fidel Castro with centrally directing the overall strategy from Havana. Today the Bay of Pigs invasion is once again looked through two different perspectives. The United States is content in believing their decision to invade was correct and history has obviously repeated itself with the recent war in Irag and the decision to invade Pakistan. However there are several controversial theories claiming President Kennedy did not in fact order the cease of the air support. Many historians believe the CIA went against official government orders and took it upon themselves to delay the message to aircraft transporters. John F. Kennedy may simply be the innocent by-standard that issued a command that small, tangent groups refused to follow. The argument once again has an opposition, and Castro-followers believe Kennedy and Castro might have been in a secret society together; somewhat of a masonic cult of their own. Conspiracies continue to arise throughout our modern historical perspectives yet our history cannot be rerecorded. Of course relations between the United States and Cuba only became worse with the Cuban Missile Crisis and extend to sour interactions into present day history. Today Cuba and America are far from cooperating neighbors and the battle continues. Until Castros recent exit from the Cuban government office in 2008 and the reelection of the United States President, both nations have constantly vowed to fight until the end. We ceased trade with Cuba while they released all of their fugitive prisoners to contribute to the illegal immigration overload in America. They have waged vengeance upon each other like angry siblings without parental supervision. Even as a leading world power the American government has done little to compromise and solve the international affairs. With the hope of a new government in control of both countries, the history is at chance to change for the better and one day prosper as an ally.

Wednesday, November 13, 2019

Irish Migration to Quebec :: essays research papers fc

From the time that people began living in groups, people have migrated to suit their personal needs. For some, it was to escape difficult times or hardships faced by their ethnic group. Such is the case of the Irish who migrated to Quebec from 1815 to the Potato Famine of 1847. What causes and factors drove these people to cross an ocean and leave their homeland for the unknown prospects of Quebec? To examine and fully answer this question, one must look at the social, economic and religious conditions in Ireland at the time, as well as what drew the Irish to Quebec rather than somewhere else. To know why the Irish left Ireland, one must look at what was going on in Ireland from approximately 1815, a time before the famine began, to 1854 when the famine came to an end. Firstly, the Irish population had been steadily increasing from 2.8 million in 1712 until an estimated 8.5 million in 1841. This naturally led to harder times as families had more children to support. There also came a decline in agricultural prices, leading the average farmer’s income to decline as well. There was a legislation, as well, that was passed in 1816 and 1819 that decreased the cost of eviction, which led some of the landowners to evict their tenants to use the land for the purpose of grazing. This left those tenants without a place to live and a way to support themselves. As well, the Union with Great Britain in 1801, and the free trade that followed, ruined many of the forms of labour in Ireland at the time, including manufacturing and the products of artisans. This led many of the farmers and labourers to resort to begging, stealing and even starvation. This seemed to be enough of an incentive for people to start migrating overseas, and it is only common sense that those with the most money were able to leave first in 1815, these people mainly Protestant farmers. However, there was a reduction in fares in 1817 and that allowed some of the poorer classes, most usually were the Protestant counterparts, to finally migrate. During that period, many of the Irish immigrants came from the town of Ulster. This has been found to be due to the collapse of the linen industry there, which left the former employees unemployed. It seems apparent that in the decade prior to the Potato Famine, unemployment and a decline in the level of lifestyle were the major driving forces behind the first

Monday, November 11, 2019

Research Paper on Statistics on Health Care Prescription Errors Essay

Research Paper on Statistics on Health Care Prescription Errors Introduction Relation between Error in Healthcare prescription and the inconsistency in Technological information Background Information            A lot of errors are occurring within the healthcare field lately. They result from many factors. Among the principle causes of error are related to wrong prescriptions. As indicated by Benjamin (770), one of the elements that play a critical role in this is the use of advanced technological methods. Computers have been used to aid in the computerized entry of prescription orders. For instance, Walgreens pharmacy, where I work is an online drug store that allows customers to purchase drugs over the internet. This poses a great danger of wrong order interpretations, inconsistencies and misfills. In the past, these have resulted in the possession of dangerous drugs, dosing errors and other mix-ups.Depending on the intensity of the prescription, they can result in severe injuries on the patient or even lead to fatality incidences. In turn, they lead to unnecessary court cases and legal suits that eventually cost many healthcare institutions and practitioners a lot of f unds that are paid to cater for the damages (Carroll 52-8). For this, there is a necessity to examine the main causes of faulty prescriptions to ensure that such avoidable consequences are kept at their possible minimal rates. This paper explored the occurrence of prescription errors as a result of order entries at Walgreens. The principleconcerns that were dealt with in this study include: What are the common causes of drug inconsistencies at the pharmacy? What kind of information technology is used in the provision of proper prescription? Are there specific actions that are related to inconsistently provided information in the same prescription order entry? What dispensing errors are most likely to occur in an online drug store? Methodology            The study was prospective as it was comprised of 20 pharmacists from medical centers and Walgreens chemist, which is an online store based in Wasilla in Alaska. For approximately 2 months, they issued a report about the inconsistent order entry of prescriptions. It was principally based on communication. As such, both primary and secondary data collection methodswere employed. Therefore, it included the use of surveys for the collection of first-hand information. In this sense questionnaires and interviews from the participantswereused to gather information for the data. For accuracy and proper validation, these were combined with secondarysources such as the national health statistics (Wu, Pronovost, Morlock 88). It involved the selection of 30 electronically retrieved prescriptions from the free text field for any comments on prescription errors with regard to Walgreens pharmacy. Thus, the study entailed the overall evaluation of 60 prescription records. Data collection            The data was used to capture the medication, focus dispensing errors and the types of inconsistencies in error. Among the elements to considered included dosage, incorrect drug, wrong quantity, inappropriate, inadequate and incorrect labelling. The other elements that caused inconsistencies were inadequate directions for use, inappropriate packaging, preparation and storage of medication before dispensing. It was necessary to use predictive values to determine when the prescriptive errors are likely to be higher. Data analysis            The data was entered in a Microsoft database. 30 records were selected randomly to validate the data. From research, 99.7% of these are expected to be correct. Descriptive statistics characterized inconsistency. Some of the determinants of error such as inpatients and outpatients, analgesics and antibiotics, those that are less frequently prescribed and those on high alert wereanalyzed. They will be provided for harm categories where t tests and χ2 tests will be used. Categorical variables made use of the Fisher test for categorical variables of 2 levels and the χ2 for those with more than 2. Statistical significance or ÃŽ ± =.05 were applied to test predators with the Wald χ2 test. In this study, the regression model of multivariantlogistics method of data analysis will be used. The method will mainly identify different factors in communication prescriptive errors in relation to their severity. It will make use of a generalized approach with estimated equations. Results            The results were filled in the table below:            Similar names and packages Medications not commonly used or prescribed Commonly used medication where patients are allergic Medication that need proper testing for proper therapeutic administration Entry and confirmation of prescription Zeros and abbreviations Organized workforce and reduction of distraction and stress Patient counselling Storage            Dispensing incorrect drug 40% 20% 2% 2% 10% 5% 10% 11% Dose 20% 30% 10% 5% 20% 10% 5% 5% Dosage form 8% 2% 1% 5% 50% 10% 20% 4% Quantity 1% 20% 1% 3% 10% 30% 20% 15% Administration time 1% 5% 3% 2% 10% 30% 40% 9% Wrong labeling 30% 30% 5% 2% 10% 5% `10% 8% Inadequate directions 5% 20% 10% 10% 5% 2% 10% 38% Inappropriate preparation, packaging and storage 20% 40% 5% 1% 1% 5% 29% 1% Graphical Representation of the results Findings            It was discovered that at a pharmacy such as Walgreens where about 250 prescriptions entries are made in a day, about 4 errors occur. Reports relate these to a higher rate of inconsistent communication. The principle cause was drug dosage. There were also some drugs that were associated with a higher rate of overdosing and incorrect prescriptions when compared to others. Thus, in relation to this study, it was evident that medical centers that have a higher flow of patients and the chances of admission have higher rates of errors when compared to other private clinics and chemists. Conclusion            It is important that the laid down professional ethics are adhered to in different fields. This is especially within the medical field where a slight mistake can lead to devastating consequences. Therefore, healthcare providers are always obligated to use the knowledge that they acquired in their studies as well as new knowledge and practices appropriately. They should ensure that drugs are prescribed in the most appropriate ways to avoid errors. In particular, computerized drug entries should be counterchecked to eliminate disparities. However, owing to the continuous change in the nature of disease processes and hence the production of advanced drug formulas, there is need to conduct more research. These will provide more guidance to guarantee safe drug prescription by providers of healthcare services using new technological methods. Recommendations            The employees at Walgreens need to reduce the rates of prescription errors to help retain customers and avoid unnecessary lawsuits. Some of the steps they can take are to ensure the correct entry of prescriptions. These should be confirmed. They should be careful with drugs that look alike and sound alike as well as take care with zeros and abbreviations. They should make the workplace organized and reduce distractions, stress and heavy workloads as much as possible. They should also ensure that drugs are stored properly and check all prescriptions. The most important thing is to ensure that patients are cancelled before taking the drugs. References Benjamin, D. M. Reducing medication errors and increasing patient safety: case studies inclinical pharmacology. Journal of Clinical Pharmacology.2003;43:768–83. Carroll, P. Medication issues: the bigger picture.RN. 2003;66(1):52–8. Wu, A. W., Pronovost, P., and Morlock, L. ICU incident reporting systems.Journal of CriticalCare. 2006;17(2):86–94 Source document

Saturday, November 9, 2019

A Parenthetical Puzzle

A Parenthetical Puzzle A Parenthetical Puzzle A Parenthetical Puzzle By Mark Nichol Writers sometimes trip themselves up when they try to introduce a parenthetical element in a sentence without ensuring that the main clause of the sentence remains grammatically coherent. Here’s a troublesome example of this type of error, with a discussion of possible revisions. In the sentence â€Å"Smith was one of, if not the first, female members of the organization,† the writer is attempting to communicate two related ideas too early in the syntactical structure: Smith was one of the first female members of the organization, and she may have been the first female member of the organization. The preceding sentence is a possible revision, but the two thoughts can be expressed more concisely. To untangle the original sentence, revise it so that if the parenthetical element what is positioned between the commas (or a pair of parentheses or dashes) is deleted, what remains stands as a coherent sentence. The sentence without the parenthesis, â€Å"Smith was one of female members of the organization,† is not grammatically sound, because â€Å"the first† is expected to bear the responsibility of serving both points of the sentence. With the parenthesis, â€Å"female members† is expected to apply both to â€Å"one of† and â€Å"the first,† but the phrases are not parallel in structure. How about aligning the two points by using â€Å"the first† in each phrase? â€Å"Smith was one of the first, if not the first, female members of the organization† is closer to correct, but the parenthetical phrase still doesn’t agree with â€Å"female members.† (I’ve also seen constructions like â€Å"Smith was one of the, if not the, first female members of the organization.† The sentence is valid if the parenthesis is deleted, but the full sentence, again, is not parallel in structure.) Let’s try moving the phrase â€Å"female members† before the parenthesis: â€Å"Smith was one of the first female members, if not the first, of the organization.† That’s better, but it still reads awkwardly. How about moving â€Å"of the organization† before the parenthetical, too? (â€Å"Smith was one of the first female members of the organization, if not the first.†) The parenthetical is no longer a parenthetical it’s just a truncated phrase tacked onto the end of the main clause that implies the wording â€Å"if not the first female member of the organization† but the grammatical architecture is now sound. Sometimes, as in this case, a sentence is flawed in form it just won’t support a parenthetical element and must be restructured. This post analyzes three similarly impaired sentences. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Grammar category, check our popular posts, or choose a related post below:25 Subordinating ConjunctionsTop 11 Writing Apps for iOS (iPhone and iPad)Forming the Comparative of One-syllable Adjectives

Wednesday, November 6, 2019

Athens Vs. sparta essays

Athens Vs. sparta essays There were two major polises in Ancient Greece. These polises were very different form each other and are thought to be the two most different polises in Greece. Both of these polises had advantages and disadvantages for there citizens. Both polises had different forms of government, Athens was democratic and Sparta was totalitarian. Both of the city states had different cultures, lifestyles, and laws. Athens has some good advantages that you wont find in Sparta. First they are a democratic society where the people can propose laws, debate openly on political issues and are allowed to criticize elected officials. This is an important fact to consider because if someone was open minded, opinionated, and liked to be heard then they would fit in great. Next Athens was very prosperous and even though they were not very focused on military power they still was able to deal with any crisis or types of chaos they encountered. This showed that the Athenian people were able to maintain control and order in there city without revoking freedom and independence. Third lastly they believed in the balance between a sound mind and a sound body which means that it was not all about being strong and a powerful fighter but intelligence was also valued. Lastly they educated there people which gave them the opportunity to learn about arts and literature. Athens also had some disadvantages because some of there rules and polisies were not to the advantages of all the people. To begin only male citizens at least 30 years old were allowed to vote. People were not considered a citizen unless they were upper class so the slaves, servants and merchants had no say. Lastly only the upper class was allowed to go to school and the poor and lower classed were not educated. On the other hand there is Sparta which has advantages different to Athens. Sparta always looked out for the common good of its people and there num ...

Monday, November 4, 2019

Myself As the King Consumer Essay Example | Topics and Well Written Essays - 500 words

Myself As the King Consumer - Essay Example Therefore, I believe that I cannot make a mistake when making a purchase because it comes highly recommended by trustworthy people. Then, of course, there are the trending Tweets when it comes to the latest trends in gadgets, fashion, accessories, music, etc. There is a whole multimedia campaign going on here just because Taylor Swift wants me to go back to 1989. the question is, do I spend my hard earned money just on the say-so of the brand marketers? As a consumer, it becomes increasingly difficult for me to purchase items because of all the outside factors that involve themselves in my purchasing decision. However, I find that once I break free from the influence of the brand marketers and my family members, I am even more lost than ever before I purchase something. Why is that? There are too many brands out there that all tout themselves to be better than the other for me to make a personal judgment about the item I wish to purchase. This is when my purchases begin to enter the â€Å"Hail Mary† phase. I make a decision, don't look back, or allow the salesperson to sales talk me into looking at another item before I head to the cashier. I made my decision, I can only hope it was the right one. That is what purchasing decisions have come to these days. Too much influence from other sources has spoiled the shopping experience for me. I can't even buy a tube of toothpaste these days without comparing prices, checking coupons, and googling product reviews, right there in the middle of the supermarket! That just goes to show that there is no such thing as a King Consumer anymore. These days, people know what they want, the problem, is which brand to choose. This is when the practical side of me comes into play. I believe that if I buy something too cheap, it'll break within the day. If it is too expensive, I get bells and whistles that I don't really need. So I try to  shoot for the middle brand.

Saturday, November 2, 2019

Google is a Successful Organization Essay Example | Topics and Well Written Essays - 750 words

Google is a Successful Organization - Essay Example From this paper it is clear that  Google is an international worldwide organization that is ranked world’s third biggest and valuable organization. The extraordinary work force with passionate and commitment to work environment, sound management practices and peoples analytics approach are some other determinants of success for Google. Google has incorporated the concept of continuous innovation and considering new talent screening the marketplace to the top. Google has taken a strategic shift to strengthen its workplace by great people management. Innovation is a product of new retainers and new people and Google accepts this fact for success. The managers are enabled to produce advanced business outcomes only when they are managing people decisions, accurately.  This study outlines that  people analytics approach is applied here. Pursuing long term relationships with the personnel, reward and recognitions, growth and opportunity, securities are yet other determinants o f success. The analytical based models for producing great results, enhancing workforce productivity and growing dramatically is given out by Google that has gained enough recognition and acceptance by the executives of other firms.   Google largely depends on data and analytics for driving decisions. Technology is a great breakthrough and coping up with the ultra high tech standards for maintaining and provoking it also call for Google’s success.

Thursday, October 31, 2019

Health & Safety Management Essay Example | Topics and Well Written Essays - 3500 words

Health & Safety Management - Essay Example Examples of chemical hazards include benzene, hydrogen sulphide, etc. Ergonomic hazards arise when there is a mismatch between the task being performed and the human abilities. Examples of ergonomic hazards include lifting or pushing heavy objects. Physical hazards are forms of energy that can adversely affect the health and safety of an employee by their interaction with the human body. Examples of physical hazards include noise, radiation, etc. Psychosocial hazards arise by interaction of employees with peers or other people. Examples of psychosocial hazards include stress. Occupational health hazards, such as the ones described above have chronic effects and symptoms often take long time to develop or become apparent. Examples of adverse health effects arising from such hazards include asbestosis; a form or lung cancer that develops from inhalation of asbestos fibres, noise induced hearing loss; a permanent form of loss in hearing caused by prolonged exposure to noise, repetitive strain injuries; a form of musculoskeletal disorders caused by repetition of strenuous work, stress; caused by social interaction, or illness caused by E. coli infection. Some health effects, such as asbestosis or noise induced hearing loss take long time to become apparent and are often late for remedial action. Other risks exist in the working environments that have acute effects on the health and safety of employees. These hazards arise from unsafe conditions that exist in the working environment. Examples of such hazards include trips and falls, accidents, etc. Health and Safety Executive (HSE) has reported cases of adverse health effects from virtually every hazard that exists in the working environment. These hazards not only adversely affect the health and safety of employees, but also cause lost time to employers and costs in terms of compensation or treatment. Many of these hazards have caused fatalities and permanent disabilities. Such losses affect the

Tuesday, October 29, 2019

The Anatomy of Evil Essay Example for Free

The Anatomy of Evil Essay In his Vessels of Evil, Laurence Thomas contends that the insane can do no evil (p. 98). Thomass view about the relationship between evil and insanity is common among laypeople, psychiatrists and philosophers. In this section I consider whether the insane are precluded from evildoing. Part of the problem in assessing the claim that the insane can do no evil, is that it is not always clear to whom we are referring by the term ‘insane’. According to the Shorter Oxford English Dictionary, the insane are people who are in a state of mind that precludes normal perception, behavior, and ordinary social interaction; they are mad, psychotic or mentally ill. However, by ‘insane’ Thomas and others who argue that the insane can do no evil cannot mean anyone with a mental illness (i. e. anyone with a disorder listed in the DSM-IV), for there is no reason to hold that e. g. individuals suffering from Obsessive-Compulsive disorder or from spider phobias cannot do evil. More than likely those who argue that the insane can do no evil mean something closer to the legal notion of insanity according to which the insane are those who, â€Å"at the time of act[ing], . [are] laboring under such a defect of reason, from disease of the mind, as not to know the nature and quality of the act [they are] doing; or if [they do] know it, [they do] not know [they are] doing what [is] wrong† (Clark and Fin, p. 210). This is the content of the famous McNaughtan Rules which have come to dominate the common law on the defense of insanity. However, one problem with the legal notion of insanity is that it is not always clear who is able to ascertain the nature and quality of their actions or to tell that what they are doing is wrong. Also, it isnt clear that the legally insane will always be precluded from evildoing. In what follows I consider the relationship between various mental illnesses, legal insanity and our ability to do evil. I argue that the Desire Account of Evil provides a natural demarcation between those mental illnesses that preclude us from evildoing and those that do not. I contend that the legal notion of insanity is a less accurate guide. People suffering from delusions or psychoses are unable to see the world correctly or to draw reasonable inferences from their perceptions (APA, pp. 273-281). They are like the citizen of Usville who cannot be expected to believe anything other than that the Notlikeuses are hostile vampires from another planet. Like the citizen of Usville, delusional or psychotic schizophrenics do not have e-desire sets because they have good reasons for their false beliefs about the worthiness of the goals for which they desire harm or about the significance of the harm they desire. Thus, people who cause others significant harm because of delusions or psychosis resulting from their mental illnesses do not do evil for two reasons: they do not do evil because their actions do not follow from e-desire sets and they do not do evil because they are not moral agents. Besides schizophrenia, other disorders such as Schizoaffective Disorder, Delusional Disorder, Brief Psychotic Disorder, Dementia, Manic depression, etc. can involve psychotic or delusional episodes where a patient may perform actions causing great harm to others because their mental illness causes them to believe that the goal for which they cause the harm is justified or that the harm they cause is insignificant (APA, pp. 273-315). In all of these cases no evil has been performed according to my account of evil. Also, people committing crimes under delusions or psychoses are often deemed legally insane by jurists and judges, for if we commit a crime because of delusions or psychoses we do not know the nature or quality of our actions. For instance, in 1843, Richard Dadd was deemed legally insane and thus acquitted of the brutal murder of his father because he had the delusional belief that his father was the devil. In fact, almost all cases of legal insanity involve mental illnesses that include delusions or psychosis (Cleckley, pp. 514-527). People with dissociative identity disorder have two or more distinct identities or personality states. Usually there is a primary identity which uses the name of the individual who hosts the identities. This identity is typically passive, dependent, guilty and depressed. Alternate identities, on the other hand, typically have personalities that contrast with the primary identity, e. g. they are hostile, controlling, aggressive, and lack remorse. Individuals with dissociative Identity Disorder experience alternate identities taking control in sequence, often denying knowledge of their actions to the other identities including the primary identity (APA, p. 84). It is reasonable for the courts to excuse individuals with dissociative identity disorder for their wrongdoing on the basis of insanity because the primary identities in these cases are often not aware of the nature or quality of the wrongful acts caused by their more aggressive identities, and the court cannot split the guilty identities from the innocent ones for the purpose of punishment. I also think that those who intentionally cause or witness someone elses significant harm from an e-desire set as an alternate identity have not committed evil. For in these cases the primary identity does not intentionally cause or witness someone elses significant or serious harm from an e-desire set, the alternate identity does. Thus, it is the alternate identity who acts evilly and not the primary identity. We must judge each identity and her actions independently. Perhaps the most famous and controversial cluster of mental disorders that can lead to significant harm are the antisocial personalities disorders. According to the DSMIV persons diagnosed with antisocial personalities must be at least 18 years old; display a pervasive pattern of disregard for and violation of the rights of others since age 15; have displayed evidence of conduct disorder since before age 15; and have at least three of the following seven traits: (1) failure to conform to social norms with respect to lawful behaviors indicated by repeatedly performing acts that are grounds for arrest, (2) deceitfulness, as indicated by repeated lying, uses of aliases or conning others for personal profit or pleasure, (3) impulsivity or failure to plan ahead, (4) irritability and aggressiveness, as indicated by repeated physical fights or assaults, (5) reckless disregard for the safety of self or others, (6) consistent irresponsibility, as indicated by repeated failure to sustain consistent work behavior or honor financial obligations, and (7) lack of remorse, as indicated by being indifferent to or rationalizing having hurt, mistreated, or stolen from another (Ibid, pp. 646-650). Cleckley argues that psychopaths are not responsible for their actions because they often act against their own self-interest and are therefore irrationa1. For instance, psychopaths often appear to be hopelessly impulsive, and committing crimes they are sure to be incarcerated for just hours after they are released from wards they claim to detest. However, others, such as Vinit Haksar, argue that we can only judge the psychopaths seemingly irrational impulsivity as counter to his self-interest if we assume he has values roughly the same as ours. But, Haksar claims, we should not make this assumption since psychopaths may simply value committing spontaneous antisocial acts very highly, and value things that the rest of us value highly (e. g. relationships, careers, freedom) relatively low or only as a means to carry out antisocial activities. Generally, psychopaths are thought to be criminally responsible for their actions and are tried for their crimes since they do not suffer from delusions or psychoses of any kind and they reason well enough. When psychopaths commit crimes they know they are breaking societal norms and thus they seem to pass the McNaughtan test for legal sanity. However, some, such as Antony Duff, have argued that psychopaths are so emotionally and morally deficient that they cannot understand the emotional and moral significance of matters such as death, love, friendship and career for others, and so, they cannot understand how they provide reasons for acting and for judgment (Duff, p. 193). Thus, psychopaths do not truly understand the nature and quality of their actions since they lack the basic values and emotional capacity required for understanding morality. Duff concludes that psychopaths should be considered legally insane and not criminally responsible. Besides discussing the relationship between various mental illnesses and evildoing, I have also argued that we cannot equate those whose mental illnesses preclude them from evildoing with the legally insane. One reason we cannot equate these two groups is that it is sufficient for legal insanity that we are unable to know whether our actions are wrong, while this condition is irrelevant to whether our act is evil Another reason we may not be able to equate those whose mental illnesses preclude them from evildoing with the legally insane is that we may be required to have a greater understanding of the nature of our actions to be criminally responsible than we do to be evil That is, if Duff is right that psychopaths are so emotionally deficient that they cannot sufficiently understand the nature and quality of their actions for legal sanity, then we need a better understanding of the nature and quality of our actions to be criminally responsible than we do to be capable of evil I do not argue one way or the other about whether Duff is correct in his insistence that legal sanity requires an emotional understanding of the nature of our actions. Instead, I argue that, regardless of the condi tions required for legal sanity, for evil we must only have the perceptual, cognitive and deliberative capacities required for moral agency and for recognizing that we intentionally cause or witness someone elses significant or serious harm.

Sunday, October 27, 2019

Porters Five Forces Analysed The External Environment Industry Marketing Essay

Porters Five Forces Analysed The External Environment Industry Marketing Essay Among the different choices, Apple has chosen the differentiation focus strategy in the broad industry. The invention and development of products by Apple are its highly unique attributes, with devices such as the iPhone, iPod and iPad where the use touch screen and other interfaces to operate the products. Apple spends billions of dollars every year on RD (Research and Development) to develop and promote its products in order to achieve superior quality over competitors products. Apple slogan is Think Different, which drives them to innovate and provide high quality regarding their products. Apples markets are global, but they are focusing on active markets such as America, the EU and some Asian countries. However, Apple focuses on a market segment where customers clearly feel that Apple provides value for its customers. In addition, Apple had a positive growth rate during the economic crisis of 2007-2009 (Business week, 2010). Apples premium price strategy and its success have beco me a significant barrier to competitors such as Nokia, Motorola, HTC and the E-book by Sony. Porters Five Forces Analysis Porters Five Forces analysed the external environment of the industry in order to give a better understanding of the strengths and weaknesses within the organisation. These analyses give the company the ability to identify the opportunities and threats from external factors (Harrison, 2003). These forces include: Threat of new entrants For each of its product lines, Apple, like any other company, faces rigorous competition. This high-tech industry requires continual research and development (RD). This sector is difficult for new companies to enter because new entrants must spend a large amount of capital on RD and on the advertising and promotion of their brand. There are some dominant producers in this sector such as Apple, Microsoft, Dell and Sony, who share the majority of the market. Apple should be aware of new entrants because they may come up with surprisingly better technology or a better product. However, these new entrants are less of a threat because it is difficult to enter and penetrate the market in a limited time (Harrison, 2003). Power of the supplier Porters second force states that the bargaining power of suppliers imposes a threat to any company. It also includes, the availability of substitute suppliers which is an important factor in determining the power of the supplier. Suppliers are known as third parties in this industry, and they are classified in two groups. The first group makes the major parts for the products. This group is not strong because of the availability and easy of replacing the items they make, such as batteries, wire connections, screens and other internal components. In contrast, the second group provides accurate parts and important programmes such as flash-memory and DRAM. This group is strong because of their specialized and advanced products, as well as the lack of alternative products (Nistor, 2010). There are some suppliers who dominate the market; for example, Intel, Microsoft and Sony. So, it is important for Apple to have a good relationship with its suppliers. Power of the buyer The buyers bargaining power is very high in the industry because competitors offer a wide range of similar products with competitive prices. The Apple Corporation faces a moderate threat from buyers because they have a lot of products that consumers can choose from. In addition, the threat of buyers comes from their demand for new features in Apple products. However, there are a large number of companies that offer similar products and there is quite a big differentiation in price and performance. Therefore, loyalty is often shown towards a specific brand because there are not many differences in the quality and price between brands (Nistor, 2010). Buyers are often more sensitive to brand rather than price. Apples customers are individuals, education departments, enterprises, governments and creative customers. So, the variety of consumers and their needs has a direct impact on Apples future strategies. Threat of substitutes The technological environment is changing fast every day. There are not many substitutes in this industry because of the high-tech features. However, alternatives are always available from competitors. If some other company such as BlackBerry, Google, Samsung or Microsoft come up with new technology or the same kind of phone at a lower price or with more features at the same price, then this is a problem for Apple (O Grady, 2009). Customers usually tend to look to the latest technology instead of traditional methods. Apple has the ability and efficiently to design and develop its own hardware and application software to become unique and distinct from its competitors. Competitive rivalry The competition in this industry is very high, almost in all areas of business, because of the continuing requirement to provide new products all the time. Competitive prices, new products, design innovations and technology are the main factors that Apple has to compete with other international companies on, such as IBM, HP, Acer and Dell. The consumers choices also differ; some prefer to save some cash rather purchase high performance specification technology and some prefer the newest technology. So, the result is that companies implement different strategies; for example, low-cost and best-cost strategies. Some manufacturers offer products at the lowest price in an attempt to cut their costs by ignoring everything except some basic features. Some other companies in the middle price range, such as Dell and HP, focus on attracting customers by offering varying prices. And the top of the range companies, like Apple, gain customers through their high quality products, features and inn ovative design, which makes their products popular all over the world (O Grady, 2009). APPENDICES: Porters Generic Strategy model: Porters Five Forces model: